Support - Coffee Hunter

We're here to help you

Need Help?

We're here to help! Fill out the form below and we'll get back to you as soon as possible.

💡 Tip: For bug reports, include your device model and iOS version

This will open your email app with the message ready to send to contato@luizmello.dev

What to Include in Your Email

Bug Reports

Describe what happened, what you expected, and steps to reproduce the issue. Include your device model and iOS version if possible.

Feature Requests

Tell us about the feature you'd like to see and how it would improve your experience with Coffee Hunter.

General Questions

Have a question about how something works? Ask away! We're happy to help you get the most out of the app.

Frequently Asked Questions

Why did I lose my streaks and favorites?

All data in Coffee Hunter is stored locally on your device. If you uninstalled the app, updated your device, or restored from a backup, your data may have been lost. Unfortunately, we cannot recover this data as it's never sent to our servers.

Why isn't a coffee shop showing up?

Coffee Hunter uses public map data to show coffee shops. If a shop is missing, it may not be listed in the map service we use. You can report missing shops to us and we'll do our best to help!

How do I backup my data?

Currently, Coffee Hunter doesn't support data backup or sync. All data stays on your device. We're considering adding this feature in the future!

Is my location data safe?

Yes! Your location is processed entirely on your device and is never sent to our servers. We take your privacy seriously. Learn more in our Privacy Policy.

Response Time: We typically respond within 24-48 hours during business days. Thank you for your patience!